Web Development Agency | Privacy Policy
+44 1635 777063 sales@tecpol.uk

Policy Updated May 2018

TecPolUK Ltd is dedicated to respecting the privacy rights of our customers, visitors, and other users of our websites, software, platform, and all associated applications. This Privacy Policy has been created to give you confidence and demonstrate our commitment to fair information practices and the protection of your privacy. This Privacy Policy is only applicable to our websites, software, platform, and all associated applications and not to any other third parties websites or applications linked to or associated with our websites, software, platform each of which may have data collection, storage, and use practices and policies that differ materially from our Privacy Policy.

  • TecPolUK Ltd does not rent or sell your personally identifiable information to third parties.
  • TecPolUK Ltd does not share your contact information with other users or third parties without your consent.
  • Any personally identifiable information that you provide to TecPolUK Ltd will be secured with industry standard protocols and technology.

 

1.    Collecting Information & Usage

2.    Types of Information Collected

3.    Data Collected

 

Google Analytics & AdWords

Google Analytics tracking is used to review visitor website activities, including: page views, source and time spent on our website. The collected information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals helping to protect your privacy. Using Google Analytics, we learn how to give you a better visitor experience.

Google AdWords tracking codes, helps us to understand visitor’s interests search patterns. This allows us to provide better service to our clients and their clients.

We use the Google Analytics remarketing code to log when visitors view specific web pages. This allows us to provide targeted advertising in the future.

Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using their Ads Settings. Additionally, visitors can opt out of the Google Analytics Browser Add-On.

We automatically track and collect the following categories of information:

  • IP addresses
  • Domain servers
  • Types of computers, smartphones, or tablets accessing our network
  • Types of web browsers used
  • Analytics data related to applications use, including, but not limited to, length of time on the applications, activities on the applications, features access.

Collectively regarded as “Traffic Data”

What is “Traffic Data”:

Traffic Data is an anonymous information material that does not personally identify you but is helpful to us for improving your experience on our network and services provided. We also use “cookies” to customize content specific to your interests and requirements.

Personal information collected.

In order for you to access certain services and products that we offer via our network, we require you to provide us with certain information that personally identifies you and are regarded as “Personal Information”.

Personal Information may include the following categories of information:

  • Contact Data (such as your name, mailing address, and e-mail address, or other optional information you may provide via an application)
  • Demographic Data

If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected and is regarded as “Personal Information”. This shall include the e-mail addresses of those who communicate with us via e-mail, collective information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations).

 

Potential for location data to be collected

Certain applications provided via network and service may provide you the choice of allowing access to your location data, particularly if you give such application access to your social media accounts (s) such as Facebook, Twitter, and others.

Options for other users to contact you

To the extent that a given application supports personal messaging functionality between and among end users, you may receive personal messages from other end users.  You can disable this functionality by using the unsubscribe or other disabling instructions in the given application or your account.

Marketing related links from our partner’s sites and applications

A given application may provide you with links to other, third-party sites and applications.  Such third-party sites will have their own data collection practices and policies.  Please review the privacy policy for such sites and exercise caution in providing information that personally identifies you.  We have no responsibility, access, or control over the data collection practices and policies of such third-party sites and applications.  Use of such sites and applications is at your own risk and outside of our control and the scope of this Privacy Policy.

 

Company Use of Information

We use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary. We use your Financial Information (if provided) to verify your eligibility for certain products or services and to bill you for such products and services. We use your Demographic Data to customize and tailor your experience on our network, displaying content that we think you might be interested in and according to your preferences.  We and the applications available on the network may use Personal Information to contact you regarding information that may interest you or to otherwise offer you coupons, services, advice, information, or other redeemable promotions.  If you wish to unsubscribe from such communications, please follow the unsubscribe instructions provided or request to be removed via contacting out customer service.

 

Sharing of Personal Information

We may share certain information collected from you as described in this Privacy Policy. We may share Demographic Data with third parties like “Google” (only on an aggregate basis). We will not share your Contact Data with other companies (for a revenue-generating purpose) who may want to send you information about their products or services unless we have your permission to do so. We also share Contact Data and Financial Data with our business partners who assist us by performing core services (such as web or app hosting, billing, fulfilment, or data storage and security) related to the operation of our network and those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations. The Contact Data and any Financial Information we collect is used to improve quality of our service and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested when we have your permission, or under the following circumstances:

1) It is necessary to share information in order to investigate, prevent, or to take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of Terms of Service, or as otherwise required by law.

2) We transfer information about you if TecPolUK Ltd is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

 

Users choice regarding the collection, use, and distribution of Personal Information

You may choose not to provide us with any Personal Information. In such an event, you can still access and use certain parts of our network, however, you will not be able to access and use those portions of our network, including our core services, that would require your Personal Information and/or payment for such access or services.

 

Confidentiality and Security of Personal Information

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share them with third parties, unless such disclosure is necessary to:

  1. Comply with a court order or other legal process
  2. Protect our rights or property
  3. Enforce our Terms of Service

 

User Ability to Access, Update, and Correct Personal Information

We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile. Through your personal profile you may:

  1. Rreview and update your Personal Information that we have already collected
  2. Choose whether or not you wish us to send you information about our company, or promotional material from some of our partners
  3. Choose whether or not you wish for us to share your Personal Information with third parties

If a profile has not been created or access to it is limited or none, you can always contact us directly.

 

Age Limitation

Our network and all applications promulgated through it are not directed to or should be available to anyone under 16 years of age.  We do not deliberately collect any kind of personal data from supposed to be a client but of age under 18 years. If we become aware of such happening, we will immediately delete such data and close an account. If any parent or guardian learns or otherwise becomes aware of a child under 18 years of age using our network/applications or otherwise providing personal information, please contact us at admin@tecpoluk.ltd

 

Lost or Stolen Information

You must promptly notify us if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will remove any financial records from our databased together with, username and password to protect our client.

 

Public Information

The Platform contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make chat rooms, forums, message boards, and newsgroups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.

 

Policy amendments

We reserve the right, at any time and without notice to modify this Privacy Policy, simply by posting changes, updates or modifications on our network and without any other notice to you. Any such changes, updates, or modifications will be effective immediately upon posting on our network.

Definitions and legal references

 

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

 

Usage Data

Information collected automatically from this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

 

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

 

Data Subject

The legal or natural person to whom the Personal Data refers

 

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

 

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

 

This Application

The hardware or software tool by which the Personal Data of the User is collected.

 

Legal information

Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this website only.

Latest update: February 25, 2018

 

Cookie Policy

 

What are cookies?

A “cookie” is a piece of information, a small code, which that created on your PC/mobile phone, which identifies your PC/smartphone whenever you visit that website. In order to provide you with the best possible online experience, we may create cookies when you visit our websites whether this is on your mobile or PC. Cookies help us to arrange content to match your preferred interests, and take straight into account your looked-for content. Majority of websites uses cookies worldwide including sites such as YouTube – when you view an embedded video, or Social Networks such as Facebook and Twitter

Strictly necessary cookies – These cookies are used for the sole purpose of either (i) carrying out a transmission of a communication over an electronic communications network, or (ii) to allow the provider of an information society service to provide such service as explicitly requested by you.

Performance cookies – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how a website works.

Functionality cookies – These cookies allow the website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features.

Social media cookies – These cookies are used based on social connect functionalities or when you make use of a social media add on button (e.g. clicking on the ‘Like’ icon on a webpage)

Advertising cookies – These cookies collect information about web browsing activity in order to inform advertising networks about website traffic in order to provide targeted advertisements based on previous browsing activity.

Our partners who assist in the serving and targeting advertisements, promotions and other marketing messages, may use cookies to collect anonymous data such as for instance how many people have viewed a particular page each day, this information potentially may be used to limit the amount of served advertising to visitors. It is important to note that cookies do not harm your computer and do not store personal information about you, such as credit card details; rather they store encrypted information, which can access this information, helping to improve your experience while visiting out websites.

In order to help you, cookies could be used to:

  • Limit the frequency with which you will see particular advertisements or announcement from our or our partner’s websites
  • Identify your defaults where you have customised your profile
  • Keep track of your activities,
  • Track where you have come from if you were referred to our websites
  • Provide you with self-help information
  • Make our offers more relevant to you by taking into account your response to previous, similar offers
  • Remarket adverts to you as you browse the internet
  • Help us to understand how our advertising impressions correlate with visits to webpages on our or our partner’s websites so we can improve our marketing approaches.

Double Click Cookie

Used to support Google Analytics to Display Advertising functionality and specifically to implement the following features:

  1. Remarketing
  2. Google Display Network Impression Reporting
  3. DoubleClick Campaign Manager Integration
  4. Google Analytics Demographics and Interest reporting

If you want to opt-out of Google Analytics for Display Advertising, you can do so by changing your preferences at “https://www.google.com/settings/ads” and using the Google Analytics opt-out tool following this link: https://tools.google.com/dlpage/gaoptout/.

The information gathered by Double Click Cookie will be used together with other cookies (such as the Google Analytics cookie) by our network and third party vendors, including Google:

  1. For the purpose of re-marketing, to inform, optimise and serve ads online to you based on your previous visits
  2. For Google Display Network Impression Reporting and the Double Click Campaign Manager integration, to report how our ad impressions, other use of ad services and interactions with these impressions and services are related to your visit
  3. For Google Analytics Demographics and Interest Reporting, to use data from Google’s interest-based advertising or third-party audience data to tailor the types of ad you are viewing.

We could also use Flash Player for our video content; Adobe uses Flash Cookies (Local shared objects) to improve user experience.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings . Please bear in mind though, that if you disable Flash cookies for dedicated for our and our partner’s network you will be unable to access certain types of content.

This website uses tawk.to, a live chat solution provided by tawk.to Ltd. Tawk.to uses cookies to help us identify and track visitors. All communication between us and our visitors in this chat is over 128 bit Secure Socket Layer, and all data is housed on encrypted servers. The chat log may be saved with your personal profile for the purpose of providing excellent customer service.  

  • How do I manage cookies?

You can accept or decline cookies. Most PCs automatically accept them but you can modify your browser settings to decline them if you wish. Each browser is different, so check the ‘Help’ menu of your browser (or your mobile phone’s manual) to learn how to change your cookie preferences. You can also decline the use of certain third party advertising by visiting “http://optout.networkadvertising.org” please be aware, we are not responsible for content contained on this site.

If you decline cookies, some features on or and our partners network may not work on your PC/mobile phone and you may not be able to access information you are looking for. For the reason we recommend that, you accept cookies.

Finally, please note that advertisers and other third parties (such as YouTube, Facebook and Twitter) may use their own cookies when you click on their advertisement or link to their site, on or from our website. These third parties are responsible for setting their own cookie and privacy policies.

If you would like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

 

 

Contact:

TecPolUK LTD

155 Greenham Road

Newbury

Berkshire

RG14 7SY

UK

 

Company Registration Number: 11165559

VAT NO: GB 290 1377 08

Information Commissioner’s Office Registration Number : ZA433640

Email: admin@tecpoluk.ltd

Tel: +44 (0) 1635 777063 (available Monday to Friday 9:30 am to 4:30 pm)